Questions

FAQ

How about shipping costs?
The products are sent from Paris - France, and are free for Europe and North America.
Yet, send me an email if you live elsewhere and if you know how your country’s postal service works.

How will my order be shipped?
Orders are shipped by air via french “La Poste” in two to five days after the order is received and it usually takes up to 10 business days to arrive at its destination (depending on customs).
All orders are shipped in recyclable and durable stay-flat envelopes.

How about tracking?
At this time I do not offer tracking.
What forms of payment do you accept?
We gladly accept Visa, MasterCard, American Express, Discover or regular account payments all through PayPal.

How secure is this store?
This store uses PayPal for payments. PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).